UCD Professional Academy Diploma in Artificial Intelligence for Business

Completing a Diploma in Artificial Intelligence equips you with in-demand skills to drive innovation and stay ahead in a rapidly evolving digital world.

Discover the transformative role that Artificial Intelligence is playing in organisations and society today and learn how this technology connects to practical business needs. You’ll learn about the implications of AI from a strategic, tactical, and operational perspective and gain insights on how to integrate AI technology in a way that blends seamlessly with your organisation’s people and processes. This course is suitable for all levels of experience and does not require technical skills like coding.

Upcoming Courses

There are currently no public courses scheduled. For more information or to arrange an in-house booking, please contact us on 01 895 5755.

Artificial Intelligence (AI)

Understand what AI is in practical terms, learning about the different applications and technologies across diverse industries, geographies, and functions in organisations of all sizes. Using many real-world examples and demonstrations, you will examine the opportunities, challenges, and implications of AI, in the context of business. This practical, interactive course features case studies, discussions, and debates. It is suitable for professionals working at all levels of an organisation, across all industries including financial services, healthcare and retail. It is highly interactive, with case studies, videos, debates, and idea-sharing.

You do not need any specific qualifications to take this course, but a general understanding of how organisations operate would be useful. The course is taught with no assumption of prior knowledge and does not teach technical skills like coding.

Flexible Delivery Options
The course is delivered entirely online, either over five consecutive days, 9pm – 4pm or part-time across 12 weeks, with one three-hour session each week. For the part-time option, you can choose between morning 9.30pm – 12.30pm or evening sessions, 6.30pm – 9.30pm, to best suit your workplace requirements and personal needs.

Study Options

All formats cover the same course content. You now have more choice in how you learn with us:

Live Online: Part-Time

Choose between weekly morning or evening classes, usually over 12 weeks.

Live online learning with industry-expert lecturers
Interact with lecturers and classmates
Convenience of studying from home

Live Online: Full-Time

5-day intensive bootcamp, Monday to Friday, 9am – 4pm.

Live online learning with industry-expert lecturers
Interact with lecturers and classmates
Convenience of studying from home

Artificial Intelligence for Business Course Modules

1. Introduction To Artificial Intelligence

Explore the history, myths, capabilities, and commoditisation of AI.

History of AI
Myths and capabilities of AI
Commoditisation of AI
Review of key terminology

2. Digital Transformation

Discover how organisations are achieving significantly greater performance through the digital transformation of their processes. Digital transformation has four domains – tech, data, process, and change management.

The domains of digital transformation
Streamlining processes
Change management and integration

3. Process Automation Technology

Discover the opportunities, challenges, and implications of AI-powered process automation systems. Look at the application of robotic process automation (RPA) across industries, geographies, and functions.

Application of RPA
Decreasing cost bases
Increasing profitability
Strategic implications

4. Cognitive Insight Technology

Explore the opportunities, challenges, and implications of machine learning systems. Discover how machine learning is used in different industries, geographies, and functions.

Capabilities of machine learning systems
Using machine learning
Policy considerations
Strategic threats, opportunities, and applications

5. Cognitive Engagement Technology

Learn how natural language processing is used in different industries, geographies, and functions.

Natural language processing systems
Opportunities and threats
Policy considerations

6. Industry Developments

With the use of case studies, learn about how Artificial Intelligence is implemented in organisations across different industries, geographies, and functions. Discover best practices from the applications of Artificial Intelligence in different contexts.

Artificial Intelligence across industries
Challenges, Trends, and Implications
Innovations in Ireland

7. Capability Strategy

Learn about the key capabilities that organisations need to build to harness the benefits of Artificial Intelligence, and develop a strategically focused, vision-led approach.

Business capabilities
Technical Capabilities
Scaling business processes
Building compliance by design
Managing risk
Governance implications
Change management concerns

8. Strategy and Implementation

Develop the knowledge and perspective required to implement Artificial Intelligence and build competitive advantage. Discover how to evaluate organisational capability in areas such as technical skills, technology know-how, integration with cloud projects, employee/vendor decisions, and PM responsibilities.

AI Maturity
Creating an AI journey
Building competitive advantage
Joining the dots

9. The People-Process-Technology Balance

Learn about the importance of the People-Process-Technology balance in implementing Artificial Intelligence.

The People-Process-Technology Framework
Strategic Implications for Artificial Intelligence Implementation

10. Societal and Legal Implications of Artificial Intelligence

Understand the societal and legal implications of Artificial Intelligence.

Society and AI
Legal Aspects
Data protection implications – particularly GDPR
Regulatory Frameworks both at an Irish State and EU level

11. Ethical Dimensions of Artificial Intelligence

Examine the ethical dimensions of Artificial Intelligence.

Bias and AI
Morality and Responsibility in the AI era
The importance of building strong governance capabilities

12. The Workforce Of the Future

Discover how Artificial Intelligence will influence the development of human capital in the workforce of the future. Examine your own organisational challenges and opportunities.

Human capital value in the age of AI
Characteristics of the future workforce
Implications for white-collar work
Workforce empowerment
Scaling employees and preventing job destruction
Challenges and opportunities in your own professional context

Learners must be 18 years or older.
Previous training, study and/or professional experience in a related field is recommended.
For non-native speakers of English, a language proficiency equivalent to IELTS 6.5 overall (or equivalent) is required.

Please note that all UCD Professional Academy courses are conducted in English. Prospective learners for whom English is not a native language are welcome to undertake Professional Academy courses. It is the responsibility of the learner that their proficiency in English is adequate for the course to participate and complete assignments successfully.

Disabilities

UCD Professional Academy welcomes learners with disabilities and makes every effort to provide facilities and support, where possible. We ask that learners who may need additional support or facilities during their course inform us at the time of application.

Code of Conduct

All staff and learners of the Academy are expected to abide by its Code of Conduct https://www.ucd.ie/professionalacademy/learner_handbook/ . In the case of serious breaches, learners may not be permitted to attend the remainder of their course, and no refund will be given.

Add to your personal skill set and add more value to your organisation by completing a UCD Professional Academy Diploma in Artificial Intelligence (AI) in Business.