

Learn how to attract and retain the right people, coaching, career development strategies, change management and business continuity planning on a management course that will take your leadership skills to the next level. Learn approaches and frameworks that will help you meet this challenging responsibility. This management course will help you develop your leadership skills and learn how to encourage others to flourish while driving real business results.

There are currently no public courses scheduled. For more information or to arrange an in-house booking, please contact us on 01 895 5755.
Organisations are only as good as their people, which is why great business leaders are in demand. Learn approaches and frameworks that will help you meet this challenging responsibility.
There is plenty of opportunity to put the theories you learn into practice with group discussions and exercises. You’ll learn up-to-date skills including how to manage, lead and conduct performance reviews for hybrid and virtual teams, as well as diversity and inclusion practices.
Learn how to attract and retain the right people, coaching, career development strategies, change management and business continuity planning on a management course that will take your leadership skills to the next level.
If you are studying an online course, your assessment will also be submitted online. This course is assessed through a written project/paper and reflection log. You will have two weeks following the end of the course to complete and submit the final assignment. The written project is generally around 3,000 words (that’s about 5 pages of a standard Word document).
Your UCD Professional Academy Diploma will be issued electronically on a secure platform, with a link that you can share with employers and others wishing to verify your credentials. You can also add this certificate to your LinkedIn profile.
The course is available either online or on campus. For those attending on campus, it is delivered part-time over 12 weeks. Online delivery offers two options: an intensive five-day format running from 9.00am to 4.00pm each day, Monday to Friday, or a part-time schedule over 12 weeks, with one three-hour session per week. For the part-time option, you can choose between morning sessions from 9.30am to 12.30pm or evening sessions from 6.30pm to 9.30pm, depending on what best suits your work commitments and personal needs.
All formats cover the same course content. You now have more choice in how you learn with us:
Begin today or tailor your learning to suit your schedule, at a pace that works best for you.
Choose between weekly classes, usually over 12 weeks, or a 5-day intensive bootcamp.
Choose weekly evening classes on UCD Belfield Campus, Dublin 4.

Look at the characteristics of organisations and stages of organisational development. You will discuss the environmental complexity of organisations. Understand the structure of your organisation and your place within it.
Learn about resources for people planning and how to attract the right applicants with proven recruiting methods. Learn to understand competencies and identify the best competencies to fit your company culture.
Organisations are constantly changing and evolving. Dive into how change affects an organisation and how to survive it. You will look at reasons to introduce change and the major models of change management to lead your team or organisation through it successfully.
Explore the different styles of leaders and managers. Learn about the ‘big three’ leadership attributes as defined by Benjamin Biermeier-Hanson. Learn about emotional intelligence, and how to build strong working relationships to achieve mutual goals.
Discover the eight competencies of coaching and the GROW model of mentoring. Understand organisational behaviour and positive reinforcement and discover how to make your objectives SMART.
Look at the attributes of effective team reinforcement and Hackman’s team coaching model. Uncover causes of dysfunction within teams and how to address them with empathy.
Discuss the political skills of social awareness, networking, interpersonal influence, and sincerity. Learn about influencing styles and the characteristics of effective influencers. Work on direct and indirect communication.
Learn about defining and planning for effective performance, setting realistic expectations, and building in quantitative and qualitative feedback. Discover strategies to build employee capability.
Learn to recognise and manage the talents of others, including setting up development interventions. Understand how motivation works with Maslow’s hierarchy of needs.
Master the art of difficult conversations, defining reality vs. individual viewpoints. Discover how to understand and influence professional attitudes and learn about the DESK model of intervention.
Discover the six aspects of planning for business continuity and learn how to step up into a leadership role. Explore behavioural leadership and how to be an authentic leader.
Discover the ‘five most important questions’ that Drucker suggested managers ask. Learn about SWOT analysis and the skills of self-management and planning for your future.
Please note that all UCD Professional Academy courses are conducted in English. Prospective learners for whom English is not a native language are welcome to undertake Professional Academy courses. It is the responsibility of the learner that their proficiency in English is adequate for the course to participate and complete assignments successfully.
UCD Professional Academy welcomes learners with disabilities and makes every effort to provide facilities and support, where possible. We ask that learners who may need additional support or facilities during their course inform us at the time of application.
All staff and learners of the Academy are expected to abide by its Code of Conduct https://www.ucd.ie/professionalacademy/learner_handbook/ . In the case of serious breaches, learners may not be permitted to attend the remainder of their course, and no refund will be given.